Pricing

Your course fees include everything you need to graduate. The only additional fees that may be payable are as follows:

Extensions

A once-off one-month extension may be applied for no less than 30 days before the course expiry date for most genuine reasons at no cost where the course is near completion.

Extensions may be granted at no cost on compassionate grounds (subject to provision of evidence and approval) for up to 6 months at a time.

All other extensions incur a monthly fee (why?)

• Those on paid extensions may be placed into an intensive support group to encourage completion sooner.

Extension fees:

• $150 per month or

• 3 months $300

• 6 months $500.

All extensions are subject to approval and may be declined if all courses are full or no longer being offered.

Deferments

Deferments for up to 6 months may be applied for no less than 10 days before the course expiry date.

Any outstanding payments and payment plans are still payable during a deferment period.

A deferment fee of $150 is payable and will be invoiced if approved. The applicant will have 30 days to pay and the deferral time will start on the date payment is received.

All deferments are subject to approval and may be declined if all courses are full or no longer being offered.

Certificate re-issuance

Lost certificates may be reissued at $35 per certificate.

Proof of identity must be supplied to obtain re-issued certification.

Refund may be granted only where ACFEC is unable to provide the course that has been enrolled into and paid for (excludes superseded training products – transitions will be managed as part of the enrolment).

No refunds will be given for any other circumstances including:

• Change of mind

• A change in personal circumstances including financial position, employment status, family or personal health, access to resources (including workplace, internet access, computer).

• Participant finds the course too difficult

• The course is no longer required

• The course is found at a lower price

• Choosing an alternative delivery method

• Breaching ACFEC’s Code of Conduct

• The participant is unable to complete the course within the course duration

• The participant is on a payment plan

Don’t rush. Please make your decision to enrol carefully, gathering all the information you need from us beforehand.

All courses have limited places. Setting up your enrolment place (even before you’ve completed any of the course) is involved and includes reporting obligations. It takes up a place that could otherwise be given to a committed participant.

All enrolments include a $100 non-refundable administration fee (included as part of the course fee).

More information about refunds and other policies, terms and conditions can be found here.