Client Interaction and Defensive Tactics (CIDT)
About the Trainer - Paul Fong
Since 1990 Paul has been part of the New Zealand Defence Force and the New Zealand Police. His police work included service with the protection squad looking after the Prime Minister and other VIP’s and instructional training for firearms, Taser, physical training, advanced weapons and flash bang/distraction devices. Paul is a qualified army shooting coach and holds a Diploma in Police Studies. He is also a current NZ Police firearms instructor and NZ Police Taser instructor.
Paul has been delivering the CIDT courses for ACFEC since 2018 to over 150 authorised officers. He is an outstanding trainer who has fully engaged the learners.
“Paul was great! I really enjoyed the training. While he did keep it fun and easy to follow he stressed the importance of keeping it serious and that this should practice for real life scenarios. Great self-defence techniques and really easy to follow instructions.’' — Anon, Authorised Officer
“I can’t fault anything about the way the training was run or the way it was structured. Paul is an excellent trainer, he is incredibly knowledgeable and experienced and delivers the training in a way that was clear, concise and enjoyable. I felt that his background in Military and Law Enforcement meant that he was the perfect person to deliver the training and that this built confidence in the trainees.” — James, Authorised Officer
“Paul Fong, Assessor was very organised, always engaged with us effectively and enabled the group to easily engage in return. Questions were always welcome and encouraged. Concepts always clarified if needed, and were explained well. Assessor was extremely helpful and it was clear that he knew the course content well. Was always on time plenty of reinforcement of concepts to ensure we knew them well.” — Monique, Authorised Officer
This training is designed to support authorised officers conduct their work in a professional and safe manner when dealing with members of the public. Learners who deal with, and are challenged by the public who are undertaking regulated activities, will require these courses. All courses include Work Health and Safety (WHS) training.
Challenges increase during times of heightened stress, anger or anxiety. They can arise in situations including natural disaster, unpopular policy decisions, property disputes and severe family or financial stress. Challenging behaviours can include (but are not limited to):
Failure to cooperate, obstruction, physical intimidation
Verbal insults and abuse
Escalation to physical abuse
ACFEC offers both CIDT1 and CIDT2 (including handcuffs, baton and capsicum spray training) as well as refresher courses for both levels. ACFEC will work with your organisation to ensure the courses reflect your operating procedures and relevant legislation.
Client Interaction and Defensive Tactics Level 1 (CIDT1)
This 3- day course is designed for new staff, or those who have yet to undertake any CIDT training. It allows for comprehensive knowledge and skills development. The course includes both theory and practical exercises with a highly experienced trainer.
Nationally Accredited Units:
PSPGEN032 Deal with conflict
CSCSAS013 Manage conflict though negotiation
Client Interaction and Defensive Tactics Level 2 (CIDT2)
This 4-day course is for those officers who may require the use of batons, OC spray or handcuffs in their regulatory activities. It will provide offices with instruction on how to use these tools, when to use these tools and their responsibilities under the relevant legislation. There will be theory and practical exercises with a highly experiences trainer.
Nationally Accredited Units:
CPPSEC2106 Protect Self and Others Using Basic Defensive Techniques
CPPSEC3121 Control Persons Using Empty Hand Technique
CPPSEC3110 Control Persons Using Baton
CPPSEC3111 Restrain Persons Using Handcuffs
CPPSEC3126 Defend Persons Using Spray
ACFEC also offers short courses in refreshing both CIDT1 and CIDT2 training designed to meet the requirements of authorised officers on a 6-monthly or annual basis (or as required). Officers must have completed the CIDT1 or CIDT2 to undertake the relevant refresher training. A certificate of attendance will be issued upon successful completion of the refresher training.