Client Interaction and Defensive Tactics (CIDT)

About the Trainer - Paul Fong

Paul Fong - photo.jpg

Since 1990 Paul has been part of the New Zealand Defence Force and the New Zealand Police. His police work included service with the protection squad looking after the Prime Minister and other VIP’s and instructional training for firearms, Taser, physical training, advanced weapons and flash bang/distraction devices. Paul is a qualified army shooting coach and holds a Diploma in Police Studies. He is also a current NZ Police firearms instructor and NZ Police Taser instructor.

Paul has been delivering the CIDT courses for ACFEC since 2018 to over 300 authorised officers.  He is an outstanding trainer who has fully engaged the learners.


Coffs Harbour

  • Dates: 20-21 November 2019

  • Venue: TBA

  • Cost: $880

  • Registrations close: 25 October 2019


  • Dates: 11-12 March 2020

  • Venue: TBA

  • Cost: $880

  • Registrations close: 11 February 2020

Batemans Bay

  • Dates: 20-21 May 2020

  • Venue: TBA

  • Cost: $880

  • Registrations close: 20 April 2020


This training is designed to support authorised officers conduct their work in a professional and safe manner when dealing with members of the public. Learners who deal with, and are challenged by the public who are undertaking regulated activities, will require these courses. All courses include Work Health and Safety (WHS) training.

Challenges increase during times of heightened stress, anger or anxiety.  They can arise in situations including natural disaster, unpopular policy decisions, property disputes and severe family or financial stress. Challenging behaviours can include (but are not limited to):

  • Failure to cooperate, obstruction, physical intimidation

  • Verbal insults and abuse

  • Escalation to physical abuse

ACFEC offers both CIDT1 and CIDT2 (including handcuffs, baton and capsicum spray training) as well as refresher courses for both levels. ACFEC will work with your organisation to ensure the courses reflect your operating procedures and relevant legislation.

Client Interaction and Defensive Tactics Level 1 (CIDT1)

This 2-day course is designed for new staff, or those who have yet to undertake any CIDT training. It allows for comprehensive knowledge and skills development. The course includes both theory and practical exercises with a highly experienced trainer.

Nationally Accredited Units:

PSPGEN032 Deal with conflict

CSCSAS013               Manage conflict though negotiation

Client Interaction and Defensive Tactics Level 2 (CIDT2)

This 4-day course is for those officers who may require the use of batons, OC spray or handcuffs in their regulatory activities. It will provide offices with instruction on how to use these tools, when to use these tools and their responsibilities under the relevant legislation. There will be theory and practical exercises with a highly experiences trainer.

Nationally Accredited Units:

CPPSEC2106 Protect Self and Others Using Basic Defensive Techniques

CPPSEC3121 Control Persons Using Empty Hand Technique

CPPSEC3110 Control Persons Using Baton

CPPSEC3111 Restrain Persons Using Handcuffs

CPPSEC3126 Defend Persons Using Spray


ACFEC also offers short courses in refreshing both CIDT1 and CIDT2 training designed to meet the requirements of authorised officers on a 6-monthly or annual basis (or as required). Officers must have completed the CIDT1 or CIDT2 to undertake the relevant refresher training. A certificate of attendance will be issued upon successful completion of the refresher training.